Privacy Policy

We collect information you provide directly and information collected automatically:

• Contact & request details — your name, phone number, email address, service address, and any details you share when you submit a quote/contact form, call us, or book an appointment.
• Service records — information about the equipment, work performed, estimates, and scheduling related to services you request.
• Automatic data — your IP address, browser/device type, pages viewed, and similar analytics data collected via cookies and similar technologies when you use our website.

We use the information we collect to:

• respond to your inquiries, provide estimates, and schedule and perform services;
• communicate with you about appointments, service, billing, and follow-ups;
• operate, maintain, and improve our website and customer experience;
• send service reminders or promotional offers (where permitted — you may opt out at any time); and
• comply with legal obligations and enforce our agreements.

We do not sell your personal information. We may share it with trusted third parties who help us operate our business — such as scheduling, payment processing, communications, and analytics providers — only as needed to provide our services, and with parties as required by law or to protect our rights. These providers are expected to safeguard your information and use it only for the services they perform for us.

Our website uses cookies and similar technologies to remember preferences, understand how the site is used, and improve performance. You can control cookies through your browser settings; disabling them may affect some site features. We may use third-party analytics services that set their own cookies subject to their privacy policies.

We retain personal information for as long as needed to provide services, maintain service and warranty records, resolve disputes, and meet legal, tax, and accounting requirements, after which we securely delete or anonymize it.

Depending on your location, you may have the right to request access to, correction of, or deletion of your personal information, and to opt out of marketing communications. To make a request, contact us using the details below. We will respond consistent with applicable law.

Our website and services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us and we will delete it.

We may update this Privacy Policy from time to time. The “Last updated” date above reflects the most recent revision. Material changes will be posted on this page; your continued use of our website or services after changes take effect constitutes acceptance.

Questions about this Privacy Policy or your information? Contact Summit Air & Heating:

• Phone: (516) 555-0142
• Email: hello@summitairheating.com
• Mail: [MAILING ADDRESS]